Services built to scale with you.
Practical, results-focused operations work — built and implemented, not just recommended. Strategy and execution from one set of hands.
Business operations implementation
Streamline your business systems to support sustainable growth. I help you establish the operational foundations that let you scale efficiently while maintaining quality and compliance — and I implement them with your team, not just hand over a plan.
Operations systems design and implementation
Process documentation and workflow optimization
Standards Operating Procedures (SOPs) development
Comprehensive team training
Clear scopes, clear deliverables.
Full Operations Engagement
Our most comprehensive service — embedded operational support over a sustained engagement period.
Best for: Established businesses ready to overhaul their operations, build lasting systems, and develop their teams.
What’s included:
Comprehensive operations audit across all business functions
Regular meetings with owners and key staff to drive accountability
Full implementation support — I don't just advise, I build
Impact monitoring to track what's working and adjust in real time
Staff training on new systems, processes, and documentation
Engagements are structured monthly with a minimum of 8–10 hours of dedicated work per week. Scope is agreed upfront and reviewed at each renewal.
Fixed-Scope Packages
Designed to solve a specific operational gap - each one built, configured and handed over ready to use.
Project/Task Management Setup
Best for:
Service businesses, contractors, or teams managing multiple jobs with no formal tracking system.
What’s included:
Discovery session to map your existing workflow (1.5 hrs)
Build-out of a job/project tracking system (Trello, Asana, etc. or spreadsheet-based)
Task templates, status stages, and naming conventions configured to your business
Staff training session (up to 2 hrs)
Handover SOP — how to use and maintain the system going forward
Not included:
Ongoing monitoring or staff accountability follow-up
System updates or redesigns after handover
Bookkeeping Setup & Training
Best for:
Small businesses currently managing finances informally or in disorganised spreadsheets.
What’s included:
Software recommendation based on your business type and budget
Account setup: chart of accounts, categories, and opening balances
Configuration of basic invoicing or expense tracking
Staff training session (up to 2 hrs)
Reference guide for day-to-day use
Not included:
Historical data entry or clean-up
Tax preparation or payroll setup
Ongoing bookkeeping
SOPs & Documentation
Best for:
Businesses that rely on institutional knowledge and need to formalize processes before hiring or delegating.
What’s included:
Discovery call to identify and prioritize your 3 most critical processes (1 hr)
3 professionally written and formatted SOPs
One round of revisions per SOP
Delivery in Word and PDF formats
Not included:
Staff training on the SOPs
Implementation support or compliance monitoring
Ready to Strengthen Your Business?
Whether you're looking to improve operational efficiency, meet ESG reporting requirements, or document your community impact, I’m here to help.
Contact me to discuss how we can support your business objectives.