Tonicia helped me set up operations systems for my child development therapy practice in Jamaica. She took us from ground zero to structure. Tonicia was solution-oriented, punctual, professional in her communication and organization. She provided good advice, timely feedback and clarity on how to structure a successful business. Tonicia’s knowledge base on business operations is exceptional and made me feel more confident and secure working with her.

Tonicia spent the time to understand the ethos of the business. She knew we worked with low to middle income families and always worked to ensure clients got the best chance at securing therapy services. She brings a level of curiosity that allows her to thoroughly analyze the business in all its parts and then design or source support programs that are the best fit to help the company grow consistently. Tonicia is intentional, thoughtful and proactive. She not only thinks ahead but is quick to see potential pitfalls and circumvent or mitigate them. In four months, because of the support Hal Answers put in place, our clientele has doubled as well as our income.

Tonicia is an accommodating and highly communicative consultant. In our preliminary session, we spoke through my experience and goals. From that, she curated my resume, I gave feedback, we adjusted and settled on one I was very satisfied with. This process was quick, collaborative and very efficient. What made my experience with Tonicia unique is the fact that she took time to actually listen to my needs and made the process a collaborative effort.